Terms, Privacy
& Payments.

Section 1

General Information

All prices are listed in Euros (€) with approximate USD equivalents shown for transparency. Invoiced amounts are always in EUR. Prices are starter rates and subject to change — but you will always be informed before any change affects your contract.

I reserve the right to update these Terms at any time. Continued use of services following notification of changes constitutes acceptance.

Section 2

Services & Deliverables

Digital marketing services are tailored to each client and may include, but are not limited to: website setup and management, gallery organisation, social media setup and management, email newsletter setup and management, blog content support, and graphic design for marketing materials.

Deliverables, timelines, and scope of work will be agreed upon in writing before work begins. I reserve the right to decline projects that conflict with my values or professional capacity.

Section 3

Ownership & Copyright

All artworks, digital creations, and marketing materials produced by CarolynBroganCo. are protected under international copyright law.

• Digital Services: Clients are granted usage rights for deliverables (websites, graphics, written content) solely for their own art business. Resale, reproduction, or distribution to third parties without explicit written permission is prohibited.
• Ownership of Deliverables: All digital deliverables remain the property of CarolynBroganCo. until full payment has been received. Upon full payment, usage rights transfer to the client as agreed in writing.
• Client Content: Any artwork images, text, or materials supplied by the client remain the property of the client. I will not use client content for any purpose other than delivering the agreed services without explicit consent.

Section 4

Payments & Invoicing

• All services are invoiced in Euros (€). Invoices are due within 14 days of the invoice date.
• A non-refundable 50% deposit is required before work begins on any project. The remaining balance is invoiced on completion or in agreed monthly instalments.
• Monthly retainers are invoiced at the start of each billing period.
• Clients are responsible for any transaction or currency conversion fees charged by their payment provider.
• Late payment: If payment is not received by the due date, services may be paused, deliverables withheld, and a 5% monthly late fee applied. Costs incurred in recovering overdue payments may also be charged.

Section 5

Cancellation & Non-Payment

• Monthly retainers may be cancelled by either party with 30 days' written notice. Any invoices due within the notice period remain payable.
• One-time projects cancelled after work has begun are subject to a cancellation fee based on work completed to that point.
• Non-payment: I reserve the right to suspend or terminate services and retain ownership of deliverables until outstanding invoices are settled in full.
• Deposits are non-refundable under all circumstances.

Section 6

Refunds

Due to the nature of digital marketing services, all payments are non-refundable once work has begun. This applies to all packages, retainers, and one-time projects. If you have concerns about the work in progress, please raise them promptly — I am always willing to discuss and resolve issues transparently.

Section 7

Liability

While I strive to provide reliable, high-quality services, I am not liable for indirect damages, delays outside my control (including third-party platforms, technical outages, or shipping carriers), or losses resulting from improper use of delivered materials.

Clients are responsible for providing accurate information and materials required for the agreed services. I cannot be held liable for delays or issues caused by incomplete or incorrect client input.

Section 8

Governing Law

These Terms are governed by the laws of the Netherlands. Any disputes will be handled under Dutch jurisdiction. I will always seek to resolve disagreements amicably and in good faith before any formal process is considered.

For questions about these Terms or any aspect of your project, please contact me directly.